Jim Sachs Receives Industry Box Office Star Award

(Wichita, Kan.) – Jim Sachs, SMG Director of Ticketing for INTRUST Bank Arena and Select-A-Seat, has been named a winner of the Venues Today Magazine 2016 Box Office Star Award. Venues Today Magazine recognizes outstanding ticketing professionals each year for their newsworthy achievement or outstanding service in their own ticket office or in the ticketing industry at large.

Sachs was honored for the preparation and execution of the Garth Brooks ticket set-up and on sale at INTRUST Bank Arena. Leading up to the announcement of Garth Brooks, Sachs worked tirelessly to ensure a successful on-sale through training new phone operators, writing new phone message scripts based on show information, and increasing the Select-A-Seat website capability in order to accommodate the anticipated higher volume of traffic. On Oct. 23, Sachs orchestrated the selling of 65,000 tickets in 45 minutes for six Garth Brooks concerts, all of which would completely sell out in less than 72 hours. In addition, Sachs was also nominated for overseeing the launch of digital ticketing for Select-A-Seat which included a tickets@home delivery method, an enhanced tickets@phone delivery method that utilizes Apple passbook/wallet, and the My Select-A-Seat platform.

“Jim is extremely deserving of this award and the entire team here at INTRUST Bank Arena is very proud to see him recognized,” said SMG Assistant General Manager & Director of Finance, Chris Kibler. “The industry knowledge that Jim possesses from his years of ticketing experience keeps Select-A-Seat on the cutting edge of ticketing for live entertainment and it is rewarding for all of us at SMG to see his hard work acknowledged through this prestigious industry award.”

Venues Today is a monthly industry trade magazine that tracks industry trends and profiles live entertainment professionals. Winners were determined by vote through Venues Today subscribers and staff and will be honored during the INTIX convention in Anaheim, Calif. Jan. 20-22, 2016 and will also be featured in the January issue of Venues Today.