SMG Announces Hiring of Meryl Loop as Guest Experience Manager at INTRUST Bank Arena

(Wichita, Kan.) – The SMG-managed INTRUST Bank Arena is excited to announce the hiring of Meryl Loop as Guest Experience Manager. Meryl began in her role on Dec. 9, 2015.

In her role as Guest Experience Manager, Loop will interview, hire, train, schedule and manage the Guest Experience team. She will also be responsible for implementing policies and procedures for staff, supervising staff before, during and after events, and ensuring the needs of all Arena guests are met.

“We’re thrilled to welcome Meryl to the SMG staff here at INTRUST Bank Arena,” said SMG Director of Event Services, Jason Gibson. “Her knowledge of live events, positive attitude and strong work ethic will be tremendous assets to our Guest Experience staff and we look forward to having her on our team.”

Prior to SMG, Meryl served as the Game Day Staff Manager and Merchandise Manager for the Wichita Wingnuts. In this role, she was responsible for managing game day staff for all events held at Lawrence-Dumont Stadium in addition to purchasing merchandise for and managing the team store.

Meryl earned her undergraduate degree from Friends University in Fine Arts in photography and graphic design and is currently working on completing her MBA from Newman University with emphasis in management.